Contact ShadiGiva
We are here to help. Reach us through any of the channels below or send us a message directly.
Membership screenshots and short questions. Include the mobile number on your ShadiGiva login.
+91-97805-22673Grievance officer
Dr. Gautam DK, Haku Tech Solutions, 64 BBD Complex, VIP Road, Patiala-Zirakpur Highway, Zirakpur, Punjab. For privacy complaints and account deletion.
privacy@shadigiva.comReport a Profile
Suspicious or fake profile? Report it and we review within 24 hours.
Go to Safety Centre →Response Time
We typically respond to all messages within 24–48 hours on working days.
Emergency helplines and reporting steps are on our Safety centre.
How to reach the right desk
ShadiGiva is operated by Haku Tech Solutions from 64 BBD Complex, VIP Road, Patiala-Zirakpur Highway, Zirakpur, Punjab. Write to us in English. We reply within 24–48 hours on working days. A relationship manager’s own mobile and email, when shown on a member profile, are for that rishta. Office support is the address, email, and WhatsApp on this page.
Membership and payments
ShadiGiva is a paid matrimonial service. Kundli matching is free for everyone. Registration uses Pratham. Param and Personalise are the higher plans. Pay on the membership page by card, or scan the PNB QR shown there and WhatsApp the screenshot to +91-97805-22673 with your registered mobile. Do not pay a UPI ID sent in a private chat. If a payment succeeded and the plan did not change, send the date, the amount, and the last four digits or the UPI reference.
Profile, login, and Kundli
For a forgotten PIN, use Forgot PIN on the sign-in form. For a profile that is not appearing, say whether it is hidden, still named “New Profile,” or blocked after a report. Kundli questions need the date, time, and city of birth. The score itself is calculated on Kundli matching. Common answers are already on the FAQ.
Safety, privacy, and takedown
To report a member, use the report control on their profile and write to us if money or threats are involved. The safety centre lists helplines. Privacy complaints and account deletion go to Dr. Gautam DK at privacy@shadigiva.com. Say whether you want a correction or a full deletion, and use the email on the account so we can match the request.
What to include
- Your name and the mobile or email you use to sign in.
- The plan name, if the question is about payment.
- Screenshots of the error, with passwords and PINs covered.
- For a report: the profile link or name, and what happened.
ShadiGiva will not ask for your sign-in PIN by email or WhatsApp. If someone does, stop and tell us through this form.
How we can help
- Profile help. Editing details, photos, verification and privacy settings.
- Membership. Plans, payments and what each plan includes.
- Kundli matching. Questions about Guna Milan scores, Nadi, Bhakoot and Manglik results.
- Safety. Reporting a profile, a fraud attempt or harassment. Safety reports are handled first.
Frequently asked questions
What is the best way to reach you?
Email support@shadigiva.com or WhatsApp +91-97805-22673, and include the mobile number on your login. Safety reports are reviewed first.
Can I visit the office?
The office is at 64 BBD Complex, VIP Road, Patiala-Zirakpur Highway, Zirakpur, Punjab. Call or email before visiting, so the right person is available.
How do I report a suspicious profile?
Use the report option on the profile, or email support@shadigiva.com with the profile name. Do not send money to anyone you met on a matrimony site.
Can parents contact you on behalf of their son or daughter?
Yes. Many profiles are managed by parents or siblings. Share the login mobile or email so we can match the account.