Privacy Policy
ShadiGiva.com is a matrimony introduction service operated by Haku Tech Solutions (“we”). This policy explains what personal data we collect, why we use it, and the choices you have. It is written for members and families in India and follows the Digital Personal Data Protection Act, 2023, together with the Information Technology Act, 2000 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.
By creating an account you consent to this use of your data. You can withdraw that consent by writing to us or by asking us to delete the account. Withdrawal does not affect use that was already lawful before you withdrew.
1. Who is responsible
Data fiduciary: Haku Tech Solutions, for the brand ShadiGiva.com.
Address: 64 BBD Complex, VIP Road, Patiala-Zirakpur Highway, Zirakpur, Punjab, India.
Grievance officer: Dr. Gautam DK
Privacy email: privacy@shadigiva.com
Support email: support@shadigiva.com
Write to the grievance officer for access, correction, deletion, withdrawal of consent, or a complaint. We aim to acknowledge privacy requests within 72 hours and to resolve grievances within the time the Rules require.
2. Data we collect
| Category | Data | Why |
|---|---|---|
| Account | Name, email, mobile number, and a PIN or password stored only as a hash | To create the account and let you sign in |
| Profile | Age from your date of birth, city, religion, community, education, work, and the text you write | To show a matrimony profile to other members |
| Horoscope | Birth date, time, and place, and the chart details calculated from them | Kundli matching through KundliGiva. Contact details are not sent for this |
| Photos | Pictures you upload | Shown to signed-in members. Guests see a hidden or blurred preview only |
| Identity check | A masked Aadhaar upload and the last 4 digits | To check that the member is a real adult. Upload a copy on which only the last 4 digits are visible |
| Use of the site | Interests, shortlists, and searches | To run introductions and to spot misuse |
| Payments | Plan chosen and the payment reference from the gateway | To activate a membership. Card or bank details are handled by the payment gateway, not stored by us as a full card number |
3. How we use it
- To show your profile to other members who are looking for a marriage match
- To calculate a Kundli through KundliGiva from the birth details you provide
- To send one-time passwords and account messages
- To take membership payments through CCAvenue for Haku Tech Solutions
- To measure how the public pages are used, with Google Tag Manager (container GTM-MW4XVRTL)
- To detect fake profiles, fraud, and abuse
We do not sell personal data. We do not give your phone number or email to another member unless the product rules for that plan, or a mutual introduction, allow it. We do not give your data to employers or insurers. We share it with a government authority only when the law requires that.
4. Guests and members
Someone who is not signed in can see a member id, age, city, and a short public summary. They do not receive the exact date of birth, phone, email, home address, income, or the member’s paid plan. Photos for guests are hidden or blurred. Signed-in members see more, according to the plan published on the site.
5. Photos
Photos are stored on the servers that run ShadiGiva. You can delete a photo from your profile. A deleted photo is removed from the live site promptly. Backup copies, if any, are cleared on the normal backup cycle, within 30 days.
6. Aadhaar
Do not upload a full, unmasked Aadhaar. Upload a masked copy that shows only the last 4 digits. We keep that file in a folder that is not public, and we keep those last 4 digits for the verification record. We do not publish the document.
7. Cookies and Google Tag Manager
A session cookie keeps you signed in. It is not an advertising cookie.
A banner on the public pages asks before Google Tag Manager, container GTM-MW4XVRTL, is loaded. If you allow it, Google may set its own cookies to measure visits. We use that to understand which public pages are used. We do not sell that information, and we do not use it to advertise other companies’ products on ShadiGiva. Decline on the banner, or refuse those cookies in your browser, and Tag Manager does not run. You can still sign in. Write to privacy@shadigiva.com if you want us to stop using your account for measurement beyond the session cookie.
8. Security and breaches
- The 4-digit PIN is stored as a hash. We cannot read it back.
- Sign-in locks for 15 minutes after 5 wrong attempts.
- Pages and the API are served over HTTPS.
- Session tokens expire.
If a breach is likely to harm members, we will tell affected members and the Data Protection Board of India as the DPDP Act requires.
9. Your rights
- Consent: You can withdraw consent for optional processing, including measurement beyond the login cookie.
- Access and correction: You can ask what we hold and correct your profile.
- Erasure: You can ask us to delete the account. Email privacy@shadigiva.com or support@shadigiva.com.
- Complaint: Write to the grievance officer first. You may also approach the Data Protection Board of India.
10. How long we keep data
We keep an active profile while the account exists. After you delete the account, the live profile is removed within 24 hours. Backup copies are removed within 30 days. Security logs may be kept for up to 6 months.
11. Children
ShadiGiva is for adults who can marry under the law that applies to them. We do not knowingly keep a profile for anyone under 18.